Dealers | Terms & Conditions
FSI d/b/a Tauer & Johnson Footwear
Terms of Sale: All quick ship orders are Net 30 or credit card. All "Made to Order" sales must be prepaid prior to production.
All Prices F.O.B. Warehouse: Prices subject to change without notice.
Return Policy: Tauer & Johnson Footwear must authorize all returns. Merchandise may not be returned for credit without prior authorization. You may request a return authorization by writing, by fax, or by telephone. When requesting authorization from Tauer & Johnson, please include a specific statement explaining the reason for the return. Returns shipped collect or arriving without prior authorization will not be accepted.
Returns for defect: Tauer & Johnson Footwear stands behind the quality of all the products we sell. However, we reserve the right to inspect the return to determine if in fact a manufacturing defect may exist with the product.
Claims: Defect claims must be made within 30 days of receipt by ordering dealer. All other claims must be made within 10 days of receipt by ordering dealer.
Shortages: All shipments should be checked at time of delivery.
Returned Merchandise: All defective returns must be pre-authorized by FSI. Authorized returns other than defective product will carry a 25% restocking fee. If merchandise is unsuitable for restocking it will be returned to the customer at his/her expense.
We Accept: Checks, AMEX, Master Card, VISA and Discover
Prices: Quick Ship Orders will be invoiced at the prevailing prices at the time of shipping. Made to Order product will be priced at the prevailing prices or per quotation if additional expense is required. Customer will be advised of additional expense of manufacturing (if any) prior to processing order.
Non-Payment: All accounts 60 days past due will be turned over for collections and the cost of same will become the responsibility of the customer.
Returned Checks: All returned checks will carry a $25 service charge.
Other Terms: Past due accounts will require subsequent orders to be prepaid by check or credit card and outstanding past due balance will incur 1 ½% per month late charges.